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We care about our customers and know that your privacy is important to you. This Privacy Policy (“Privacy Policy”) is our way of sharing how we collect your information, why we need it, and how we use it.
Scope of Application
This Privacy Policy applies to your use of our websites and mobile websites (together, the “Site”) and our mobile applications (together, the “App,” and together with the Site, the “Service”). The Service includes websites and mobile applications operated by Bravoshe.com. If you visit another website or mobile application, including another Bravoshe.com website or mobile application, the privacy policy of that website or mobile application will apply. Please review the privacy policy of that website or mobile application to understand how that website or mobile application operator processes your information.
This Privacy Policy also applies to the information you provide to us after being presented with or directed to this Privacy Policy. This could be, for example, when you share your information with our service representatives (e.g. a customer service agent, design professional, or an installation or assembly pro) or send us a letter, email or chat.
Before submitting information to the Service, please review this Privacy Policy carefully.
Information We Collect and How We Use Your Information
There are three general categories of information we collect: (1) Information you give to us; (2) Information we automatically collect from your use of the Site or the App; (3) Information we collect from third parties.
We use your information in several different ways. What we do with your information depends on when we collect it and what we collect.
Information you give to us
How we use information you give to us | Why we collect it |
Registration | We need your name and contact details to create your account. This information is necessary for the adequate performance of certain services and offerings on the Site and the App, and to fulfill our contract with you when you place an order. |
Accept payment, fulfill orders, provide refunds | We use your name and contact details to fulfill our contract with you and deliver your orders, and we use your payment information to process payments and comply with applicable law. |
Application for financing solutions offered by financing providers | We collect your financing information on behalf of the financing provider you choose and send the information to that financing provider to facilitate your application to financing products. |
Sending you account information | We need your name and contact details to deliver important account information to you, such as order confirmations and notices, changes to account settings, and notices about the Site, the App, or the terms and policies that apply to them. |
To offer an improved user experience | We use your communications and contact history with us, as well as other information such as additional profile information, to operate, protect, improve and optimize the Site and the App and to personalize and customize your experience. |
Analytics, training and quality assurance | We may use information you provide to us to train our staff, improve our services and offerings, and perform other internal analytics and performance monitoring. |
Communication, marketing and advertising | We may use information you provide to us to deliver and personalize our communications with you, or to administer referral programs, rewards, surveys, sweepstakes, contests or other promotional activities. |
When We Share Your Information
We share your information with the following categories of recipients as an essential part of being able to provide the Site, the App, the Service and related services and offerings, including customer service, to you
We share your information with third parties only as described in this Privacy Policy, with your consent, or as disclosed at the time we collect your information. We may anonymize your information and share such anonymized information with third parties for any purpose permitted by applicable laws.
Our Cookie Policy
We use cookies when you visit our Site and App to analyze traffic, optimize performance and content and to provide an integrated and more personalized shopping experience for customers. Cookies are small text files that are stored by your Internet browser on your computer. While our cookies may change from time to time, we generally use the following types of cookies:
You can prevent the use of cookies by changing the settings in your web browser so that (i) it does not accept new cookies, (ii) it informs you about new cookies, or (iii) it deletes all already received cookies. By deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our Site (such as storing items in your Cart between visits, customizing your website experience, and making marketing messages more relevant).
We also use web beacons to help us identify your computer and evaluate user behavior, such as reactions to promotions. Web beacons are small GIF files that can be embedded in other graphics, emails, or similar. To prevent web beacons on our site, you can use tools such as AdBlock Plus. To prevent web beacons in emails, please set your mail program so that no HTML is displayed in messages.
Direct Marketing and Behavioral Advertising
We may directly send you marketing communications and materials by email, postal mail and other channels to keep you informed of new products, promotions, and to provide other information we think may be of interest to you. You can stop receiving direct marketing messages from us at any time through your preference or by clicking any “unsubscribe” link in any marketing message you receive from us. Please note that it may take up to 48 hours to process your request and update our systems. Note that if you request that we stop sending you marketing messages, we will continue to send you administrative and service communications (such as order updates and other important or transactional information).
Please note that if you use more than one name or email address when communicating with Bravoshe.com or using the Site of App, you may continue to receive communications from us to any name or email address not specified in your opt-out request.
We may also display tailored interest-based advertising on both Bravoshe.com-owned and operated sites and unaffiliated sites. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to you based on information from activities such as purchasing on our sites, visiting sites that contain Bravoshe.com content or ads, interacting with Bravoshe.com tools, or using our payment services. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.
We offer you choices about receiving interest-based ads from us. You can opt-out of certain interest-based ads that use our cookiesYou can also opt-out of receiving some third-party interest-based ads, or learn more about behavioral advertising, by visiting www.aboutads.info/choices or www.networkadvertising.org/choices. Please note that if you opt out of behavioral advertising, you will still see advertisements – they will just not be tailored to your interests. Also note that deleting browser cookies can remove the cookie preferences you have made, so you may need to opt-out again in the future.
Our Security Measures
The security of your information is important to us. We use appropriate technical and organizational safeguards to protect your information from unauthorized use, disclosure, and loss. Encryption technology, including current industry-standard encryption protocols, is used to protect personal information in certain areas of our websites during transmission across the Internet. We use a PCI-compliant payment service provider over a secured network. If you have questions about the security of your information, please contact us
We encourage you to take reasonable measures to protect your password and your computer to prevent unauthorized access to your account. Remember to sign out of your account and close your browser window if you are using a shared computer in a public place such as a library or an Internet cafe.
Keeping Your Information
We will keep your information for as long as you have an account or as long as we need it to fulfill the purpose for which it was collected or disclosed to you at the time of collection. We may also keep some of your information as required to meet legal or regulatory requirements, resolve disputes, prevent fraud or abuse, enforce our Terms of Use, or for other permissible purposes.
When we no longer have a need to keep your information, we will either delete it from our systems or anonymize it so that it no longer identifies you.
Children’s Privacy
The Site, App and Service are not directed to children, and we do not knowingly collect information from children under 13. If you are a parent or guardian and believe that we have information about your child, please contact usTo learn more about how to protect your child online, visit the FTC’s www.OnGuardOnline.gov.
Information for Visitors from California and Outside of the United States
Privacy Rights for California Residents
This privacy policy describes the categories of personal information we collect from you, the methods and business purposes of collecting such personal information, the categories of third parties with whom we may share it, and the rights you have regarding the personal information. California residents have the right to request that Bravoshe.com disclose what personal information it collects, uses, discloses or sells. Bravoshe.com does not sell your personal information to third parties without your prior consent. California residents also have the right to request the deletion of their personal information collected or maintained by Bravoshe.com. If you wish to make a request for information or to delete your account, or for any questions about our privacy practices and compliance with California law, please contact us or via email at CareBravoshe@gmail.com You can also designate an authorized agent to make a request on your behalf. Prior to responding to your request, we will verify your identity by matching any requested identifying information you provide against the information we have about you. We will not subject you to discriminatory treatment as a result of your choice to exercise your privacy rights.
Right to Removal of Posted Information–California Minors
If you are under 18 years of age, reside in California, and have a registered account with Bravoshe.com, you have the right to request removal of unwanted information that you publicly post on the Service. To request removal of such information, you can contact Bravoshe.com as provided below. Upon receiving such a request, Bravoshe.com will make sure that the information is not publicly available on the Service, but the information may not be completely or comprehensively removed from our systems and databases.
Visitors from Outside of the United States
The Service is hosted in the United States. If you are visiting the Service from outside the United States, your information may be transferred to, stored and processed in the United States in accordance with this Privacy Policy and applicable US laws. Please note that data protection and other applicable laws of the United States may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. By using the Service, you consent to transfer of your information to our facilities as described in this Privacy Policy.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time to reflect new ways that we process your information. When we post modifications to this Privacy Policy, we will revise the “Last Updated” date at the top of this page. The modified Privacy Policy will be effective immediately upon posting on the Service. If we make significant changes that affect your information, we will provide you notice of such changes through the Site, the App, by email, or some other means of contact. We encourage you to periodically review this page for the latest information on our privacy practices.
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